Limited Warranty for RingdaleŽ and ActiveLEDTM Products
All Super Lighting Solutions fittings are manufactured and warranted by RINGDALE Inc.
RINGDALE's commitment is to provide quality LED products for its customers backed by Ringdale's warranty. Ringdale LED Products shall be free from defects in materials and workmanship, which arise under proper and normal use and service. In the event a LED Product fails to comply with the warranty set forth below; RINGDALE will replace or repair the Product as detailed in Ringdale's Terms and Conditions.
Fixture and Power Source Warranty: RINGDALE warrants that for a period of five (5) years from the date of purchase (Invoice Date) by the End User, its LED Lighting Fixture shall conform to its published specifications under normal usage. RINGDALE does not warrant that the operation of the LED FIXTURE will be uninterrupted or error free, or that all defects will be corrected. In the event an LED fixture fails to comply with the warranty set forth above; RINGDALE will replace or repair the product at Ringdale's discretion.
LED Device Warranty: RINGDALE warrants that for a period of ten (10) years from the date of purchase by the End User, its LED device shall conform to its published specifications under normal usage. At Ringdale's discretion the LED device will be replaced or repaired within the warranty period.
Warranty Limitations: The warranties provided by RINGDALE shall be limited to the replacement of the Product, repair of product, or, at RINGDALE's sole discretion, a refund not exceeding the purchase price based on the use the customer had from the product at the time of failure. End User shall pay transportation costs in connection with the return of any product to RINGDALE's UK facility located in Burgess Hill, West Sussex.
RINGDALE grants no warranty, express or implied, other than the warranties stated above.
Expressly excluded are the implied warranties of merchantability and fitness for a particular purpose. In no event shall RINGDALE be liable for special, incidental or consequential damages, installation costs, vandalism damages, lost revenue or profits, or any other costs incurred as a result of the use of any RINGDALE product, whether or not used in accordance with instructions.
To Obtain Warranty Service: End User must notify RINGDALE within 7 days of delivery and obtain a Return of Material Authorization (RMA) which can also be obtained online at www.ringdale.com/support. Product must be returned in its original packaging at End User expense, with satisfactory proof of purchase.
RINGDALE contact information shown below:
United Kingdom
Freephone: 0800 214503 | Phone: 01444 871349 | Fax: 01444 870228 |
E-Mail: sales@ringdale.co.uk | Web: www.ringdale.co.uk
Address: Ringdale UK Limited, 26 Victoria Way, Burgess Hill, West Sussex, RH15 9NF, United Kingdom
United States of America
Phone: 001-512-288-9080 | Fax: 001-512-288-7210 |
E-Mail: support@ringdale.com | Web: www.ringdale.com
Address: Ringdale Inc., 101 Halmar Cove, Georgetown, Texas, 78628, USA © 2010 Ringdale, Inc.
Ringdale's standard Terms and Conditions as published on www.ringdale.com apply. Should elements of this document be contrary to Ringdale's Terms and Conditions then Ringdale's Terms and Conditions prevail. Fixture and LED warranty are supplemental to Ringdale's Standard Terms and Conditions.
